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eStara Privacy Statement
We will keep any and all information collected at this Site strictly confidential and will not sell, trade or otherwise convey the identity, address or any other information, including personally identifiable information, regarding its users or viewers to outside parties. The information we collect is used to disseminate information directly to users who have requested such information and to improve the content of our Site and our web voice service. It is not shared with other organizations for commercial purposes.

Security

La sécurité de vos informations personnelles est importante pour nous. Lorsque vous entrez des informations confidentielles (numéro de carte de crédit) sur notre bon de commande, les informations sont cryptéesvia la technologie SSL. Pour en savoir plus sur cette technologie, cliquez here.

Nous suivons les standards de l'industrie admis de manière générale pour protéger les informations personnelles que vous nous soumettez, ce pendant la transmission et à la réception de celles-ci. Cependant aucune méthode de transmission via internet ou de stockage éléctronique n'est à 100% sécurisé. Ainsi, tandis que nous nous efforçons d'utiliser des moyens commerciaux acceptables pour protéger vos informations personnelles, nous ne pouvons vous garantir leur sécurité absolue.

Si vous avez une question concernant la sécurité de notre site vous pouvez nous envoyer un e-mail à marketing@estara.com.

Special Cases
It is eStara policy not to use or share the personal information about users of our services in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. However, eStara may disclose personal information about users, or information regarding your use of our services, for any reason if, in our sole discretion, the information is required to prevent the abuse of our services, to comply with governmental or legal requests for such information or to identify, contact, or bring legal action against someone who may be using eStara services in an attempt to harass a third party or otherwise violate acceptable use of our services.

A more detailed explanation about how we safeguard your personal information is described below. If you have any additional questions, please don't hesitate to let us know by emailing us at marketing@estara.com.

Statistical Information About Your Visit
When you visit our website, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather about a visit to our site. We may monitor statistics such as how many people visit our site, the user's IP address, which pages people visit, from which domains our visitors come and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our Web site.

eStara Surveys
eStara may offer Push to Talk users and website visitors the choice to participate in online surveys. The survey tool gives eStara real-time insight into the needs and interests of Push to Talk users via a short online questionnaire. The purpose of the online survey is to better serve eStara customers and web site visitors. The information collected through the surveys is not sold or used for any explicit commercial purpose.

Browser Information
As is standard practice for most websites, eStara analyzes its website logs to improve the value of its Site and web voice service. These files automatically log such information as this includes IP addresses, browser type, ISP (internet service provider), referring/exit pages, platform type, date/time stamp, and #of clicks. Our website logs do not contain, nor are they tied to, any personally identifiable information about any of our Site visitors.

Cookies
eStara uses a Session ID cookie solely to faciliate efficient site navigation and improve your experience on the eStara website. In addition, cookies are used to store calling information if you elect to make a "Talk by Phone" call using Push to Talk, solely for the purpose of connecting the Push to Talk calls.

Web Beacons
eStara may also use electronic images (known as Web Beacons or "single-pixel GIF") in for Web Beacon use. Web Beacons are used by a wide variety of online companies to aggregate data about site traffic, generate unique visitors counts, and to understand how website visitors use various online services. eStara uses Web Beacons in the following ways:

  1. eStara uses web beacons to conduct research on behalf of certain customers on their web sites and also for auditing purposes.
  2. Information recorded through these web beacons is used to report aggregate information about eStara Push to Talk users to our customers. This aggregate information may include demographic and usage information.
  3. When conducting research eStara's practice is to encourage our customers to disclose the presence of these web beacons on their pages in their privacy policies and state what choices are available to users regarding the collection and use of this information. You may choose to opt-out of eStara using this information for this research. Please contact marketing@estara.com to opt-out.

Links to Other Sites
This web site contains links to other sites. Please be aware that eStara is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.

eStara Alerts
eStara maintains several email lists to keep individuals informed about eStara, breaking events, upcoming dates and other issues related to eStara. Individuals must affirmatively request to join our mailing list. We do not sell, rent, loan, trade or lease the addresses on our lists or any additional contact information collected on the Site to anyone. In addition, our databases are restricted to authorized eStara staff.

Information Collection and Use
The Site includes several forms which ask the user for contact information, including name, company name, e-mail address, zip code and phone number.

When you are on our Site and are asked for personally identifiable information, you are sharing that information with eStara alone, unless otherwise stated. The use of this information is for a particular internal purpose (such as employment opportunities), which is specifically stated. The only contact (typically phone or email) the user will receive from the site is to follow up on business inquiries regarding our web voice services, respond to feedback, respond to requests for information or respond to a submitted resume. Typically when following up with business inquiries we supplement your information with business entity verification information (like Dun and Bradstreet) as well as other publicly available sources of information.

eStara provides Push To Talk voice links and email links located on our Site's Contact Us page and elsewhere to allow you to contact us directly with any questions or comments you may have. We read all messages sent in and try to respond promptly. This information is used to reply directly to your questions or comments. We may also use your comments to improve the Site.

eStara provides its web voice services to third parties for use on their websites. eStara is not responsible for the information collection practices of these third parties' websites. When you utilize our web voice services from these third party websites we collect only non-personally identifying information such as your browser type and IP address.

Choice/Opt-Out
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or emailing us at marketing@estara.com.

Update Information
eStara does not store user and/or customer information online or make it available for online update except for authorized users of our customer service portal. As a result, you will not be able to actively update your information. If you would like to update your information, please contact an eStara representative at marketing@estara.com or submit an eStara Alerts form.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Site so users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If, in addition, we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. However, if you have opted out of all communication with the site, or deleted/deactivated your contact information, then you will not be contacted. Nor will your personal information be used in this new manner.

Disclaimer
Though we make every effort to preserve your privacy we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Physical Address: eStara Inc., 1821 Michael Faraday Drive, Suite 100, Reston, VA  20190

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